Even though the web hosting service offered by the different companies appears identical, every provider has got a customized platform with its own tweaks and different ways to do given procedures. In cases like this, a vast knowledge base would be very helpful both for persons with no experience and for tech-savvy individuals who will eventually discover how specific tasks are executed, but will lose some time meanwhile. The purpose of such a knowledge base is to make the hosting service fast and simple to use, sparing users lots of time and energy. The end result is gladder clients, as they can effortlessly find the info they’re seeking, and considerably less work for the customer care staff members, because usually the majority of the inquiries and issues that customers have are already enumerated in the knowledge base. If the articles themselves are well-written and encompass more things, you will be able to discover more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Shared Website Hosting

All Linux shared website hosting packages that we’re offering come with an extensive knowledge base where you can find all you should know with regards to your web hosting account. Irrespective of whether you are intending to set up a new MySQL database, to redirect a domain name using an .htaccess config file or to create an e-mail address on your PC or smartphone, you can just read our help articles and all the information that you require will be there. When you go to a given section of the Hepsia Control Panel, you’ll see articles that are dedicated to the features that can be accessed through it. In case you prefer to see the whole article list and get acquainted with all the functions that Hepsia is offering, or only to read general info about the hosting service, you can browse through the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have done our absolute best to cover any challenge that you might come across, but if you don’t find what you are seeking, you can always contact us, as our customer service staff members are available 7 days a week.