Support Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Resolution Guarantee

  • Our tech support staff is on–line 24x7x365 to take care of every one of your help requests. Each ticket you submit to us will be replied to within maximum 60 minutes. If your case calls for some help from an admin, we’ll send the ticket to the person on shift and will let you know that the situation is under control.

  • Top quality support service
  • Top–class Technical Assistance Service

  • We provide you with 24x7x365 tech help via a super–fast ticket application integrated into your Control Panel. You’ll be able to e–mail us all the time about any of the programs that come pre–installed on your virtual server, such as the chosen Operating System, the server administration panel and our custom created Web Hosting Control Panel.

  • Intuitive help center
  • An Intuitive Help Section

  • Each part of the Web Hosting Control Panel that is offered free with your VPS offers you an incorporated knowledge base. One can find a collection of comprehensive how–to content articles and an array of step by step video classes that display all the common site management jobs. You can view them by clicking on the Help or Video buttons in the right part of each Control Panel section.