A 99.9% Server Uptime
Our shared website hosting system is based on a solid, top–drawer hardware architecture and a heavily modified Linux distribution. Thus, irrespective of what your web site is, or how many visitors you have, or even in case there’s a denial–of–service assault, our web hosting servers will stay up and running and your sites will remain visible online.
Our Linux shared website hosting packages plans feature a 99.9% server uptime guarantee. And regardless of which datacenter you select, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
If you would like to supply a top–notch hosting service, you can hardly count on the default network configuration in a datacenter. We have built our very own custom internal network to ensure a faster–than–light connection speed with the rest of the world.
And thanks to this, irrespective of which data centers you select: our data center in the US, our data center in the UK, in our data center in FI, in our data center in East Europe or our data center in AU, you will enjoy an assured 99.9% network uptime. And this guarantee is valid with all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it’s your hard–earned money at risk, you can’t feel really secure. Because of this, with all our cloud hosting plans our company offers a 30–day money–back guarantee. In the event that you don’t feel content with our web hosting service or in case you need to get a bit more powerful web hosting solution, like a Linux VPS web hosting packages or even a Linux dedicated servers hosting packages – you will receive your money back in full, with no secret costs or repayment charges.
24/7 Technical Support
If you have ever had to wait around for hours to get a response, you’re aware of how exasperating this can be, especially when your site is at stake. This is why we offer a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technicians will be right here and they’ll reply to you in under sixty minutes. And the best part is that their average ticket response time is under twenty minutes!